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Privacy Policy

A Legal Disclaimer

Privacy Policy

Last Updated: November 2025

The Work Management Institute (“WMI,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, courses, certifications, and related services (“Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number (if provided)

  • Billing and payment details

  • Account login credentials

  • Course enrollment information

  • Assessment submissions and certification data

  • Feedback, survey responses, or support requests

B. Information Automatically Collected

When you visit our website or course platform, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on the site

  • Referring URLs

  • Usage and interaction data

  • Cookies and similar tracking technologies

C. Information From Third Parties

We may receive information from:

  • Payment processors (e.g., Stripe)

  • Learning platforms (e.g., LearnWorlds)

  • Credentialing providers (e.g., Accredible)

  • Analytics tools (e.g., Google Analytics)

2. How We Use Your Information

We use your information to:

  • Create and manage your account

  • Process payments and enrollments

  • Provide access to courses, lessons, and certifications

  • Deliver certificates, digital badges, and proof of completion

  • Communicate with you about your course progress

  • Improve, maintain, and optimize our Services

  • Analyze trends and usage patterns

  • Send updates, newsletters, or marketing messages (optional and unsubscribe-able)

  • Ensure compliance with certification requirements

  • Protect against fraud or unauthorized activity

3. How We Share Your Information

We do not sell your personal information.

We may share your data with:

  • Service providers that support our operations (e.g., LearnWorlds, Accredible, Stripe, email providers).

  • Analytics partners such as Google Analytics.

  • Legal authorities if required by law or to protect our rights.

  • Affiliates or contractors strictly to support WMI operations.

All third-party partners must agree to appropriate data protection obligations.

4. Cookies & Tracking Technologies

WMI uses cookies, beacons, and similar technologies to:

  • Remember your preferences

  • Keep you logged in

  • Analyze site usage

  • Improve user experience

You may disable cookies via your browser settings, but doing so may affect certain features of the Services.

5. Data Storage & Security

We use administrative, technical, and physical safeguards to protect your personal information.
However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location, you may have rights including:

  • Access to your personal data

  • Correction of inaccurate information

  • Deletion of your data

  • Restriction of processing

  • Data portability

  • Opting out of marketing emails

  • Withdrawing consent where applicable

Requests can be sent to privacy@workmanagementinstitute.org.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide Services

  • Maintain certification records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Certification status and verification records may be stored indefinitely to confirm credential validity.

8. Children’s Privacy

Our Services are not intended for children under 16.
We do not knowingly collect personal information from children.
If we learn that we have collected data from a child under 16, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their content, privacy practices, or policies.
You should review their privacy policies before providing personal information.

10. International Users

If you access our site from outside the United States, you acknowledge that your information may be transferred to and processed in the U.S., where data protection laws may differ from your jurisdiction.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
The “Last Updated” date indicates the most recent revision.
Continued use of the Services constitutes acceptance of any changes.

12. Contact Us

For questions about this Privacy Policy or your data rights, contact us at:

privacy@workmanagementinstitute.org
Work Management Institute
United States

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